Frequently Asked Questions

General Questions

How Long Does Delivery Take?

We offer Next-Day Delivery on most products when orders are placed before 3:00 PM (Monday Through Friday). To take advantage of this service, please select the Next-Day Delivery option during checkout. Alternatively, standard shipping Is available with an estimated delivery time of 2-4 Business Days.

Do You Ship Internationally?

Yes. We ship Worldwide.

Can I Cancel an Order?

If your order hasn't been shipped, you can cancel it for a full refund. Please note that this may exclude bespoke coloured items and custom-sourced products.

How Do I Make a Return?

For returns, contact us at hello@colouredscrews.co.uk. You can return any item for any reason within 14 days, except for custom-coloured items unless they arrive damaged or not as described.

Coloured Screws Questions

Do You Offer Custom Colours?

Absolutely! Our Screws can be coloured in any RAL colour. You can send us an email with your specific requirements. There is a 2-4 day lead time on any custom colours.

Are Coloured Screws Suitable for Outdoor Use?

Yes, Coloured Screws are specifically designed to withstand outdoor conditions. They are UV Stable and Rust-Proof, ensuring long-lasting vibrancy and durability.

Are Coloured Screws Resistant to Corrosion?

Yes, Some of our Coloured Screws are Stainless Steel and some are coated with anti-corrosive Dacromet plating (zinc), providing excellent protection against rust and corrosion.

Can you Source a Specific Screw?

Yes! If you contact us, we can provide any screw you require in any colour.

Do you Guarantee an Exact Match to the RAL colour?

No, while we use the specified RAL colour during coating, we cannot guarantee a perfect match. We aim for approximately 90% accuracy.